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"Do not send empty private message"

8 years 9 months ago
Licenses:
JomSocial Expired

Hi,

On JomSocial 4.09 (patched) I encounter a strange issue:

sometimes (not able to replicate) Jomsocial does not allow me to send a private message to a user.
The error is: the private message body is empty - obviously it is not.
Copying and pasting the message into a private message to an other user works fine.
It happens suddenly with one user.
Next day with a different message, it works again with the same user.

I am not able to replicate why and when the system believes, that the content of the Private message is empty.
Is there a way for me to disable the check in the meantime?
Thanks,
Matt

8 years 9 months ago
Licenses:

Hi, Matthias.

I'm sorry but I'm also not able to replicate this issue.
We need more information... as we can't fix what we can't see...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 8 months ago
Licenses:
JomSocial Expired

Thank you,

I am going to monitor the situation.

Matt

Moderators: Piotr Garasiński
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