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Kunena message error

8 years 10 months ago
  • Luis D's Avatar
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  • Luis D
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Good morning, writing in kunena, responding to a comment from another user, I get the following message:
JFile: :leer: No se ha podido abrir el archivo: components/com_community/templates/jomsocial/css/style.css
How I can fix this?

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8 years 10 months ago
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Hi, Luis.

Seems to be a Kunena issue. please, read this:
www.kunena.org/forum/kunena-4-0-support-...s-css-css-custom-css

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
  • Luis D's Avatar
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  • Luis D
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JomSocial Expired

El soporte de Kunena me comenta que falta un archivo y me recomiendan reinstalar jomsocial, o actualizarlo, pero lo tengo actualizado a la última versión.
www.kunena.org/forum/kunena-4-0-support-...message-error#166580

8 years 9 months ago
Licenses:

Hi, Luis.

I'm sorry but we support only in English.
The issue is within Kunena as JomSocial doesn't have folder
components/com_community/templates/jomsocial/css/style.css
In current file system: prntscr.com/7vl939
Kunena developers need to update their extension.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 9 months ago
  • Luis D's Avatar
    Topic Author
  • Luis D
  • Offline
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  • Posts: 85
  • Thank you received: 0
Licenses:
JomSocial Expired

Kunena support tells me that a file is missing and I recommend JomSocial reinstall, or update it, but I have updated to the latest version.
www.kunena.org/forum/kunena-4-0-support-...message-error#166580

8 years 9 months ago
Licenses:

Hi, Luis.

I saw your Kunena thread. But Kunena developers are wrong as in JomSocial 4.x.x file system was changed.
Please, read my above response once again as it explains everything.
Kunena is checking for a file in WRONG place.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 9 months ago
  • Luis D's Avatar
    Topic Author
  • Luis D
  • Offline
  • Fresh Boarder
  • Posts: 85
  • Thank you received: 0
Licenses:
JomSocial Expired

I do not understand how to fix it.

8 years 9 months ago
Licenses:

Hi.

You don't have to fix it - Kunena developers have to.
They are checking for file that doesn't exist in JomSocial 4.0.9.
File structure is a bit different and they are checking for file that was present in structure of JomSocial 3.2.1.6.

They need to patch their extension here to not check for this file at this certain place or fix file path.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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