ISSUE SUMMARY:

When I try to search a profile in "search box", community shows me correct results but when I try to enter to this profile page is white.

STEPS TO REPLICATE:
1. Enter to www.infinityinner.com
2. Go to "Comunidad" at menu
3. In search box, try to search "Laura"
4. Community shows two results. Link to "Laura Romera".

RESULT

Link is a white website

EXPECTED RESULT

Laura Romera's profile

BROWSER

Chrome, Safari, Firefox and Internet Explorer

Hi Quabu,

there is no error message about it. if it refresh the page again and again and press enter key at browser address bar, the page loaded:

Hello,

We restore website in another server and issue is the same.

We have website production in Amazon EC2 and we restore it in Hostgator.

The same problem in both cases.

Hi Quabu,

that white page must be containing error message, please asking your server support about how to find server error log about internal sever error. I saw your site using PayPlans and Jomsocial Profile Types component and plugin. that 3rd party addons seem not support jomsocial 4 yet.

please try to disable it. but I still need you to looking internal server error log. please asking server support about it.

Regards

Hi,

We are our server support. Apache error log doesn't show errors about community and other plugins/components.

We've restored website in another server (hotsgator) and it works correctly. Also, we've disabled SEF and mod_rewrite and issue persist.

You can see the another server in this link: www.bebot.es/infinity/

Please, could you help us?

Hi Quabu,

now I cant reproduce the issue any more. strange. could you please make sure it again?
if still exist, please try to update your joomla to latest version and jomsocial to latest version 4.0.6

Regards