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Bakckend is not showing data in Member Locations

9 years 2 weeks ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:

Backend is not showing any data in Country and City fields in section "Member Locations". I have messages "No country data added" and "No city data added" here.

Attachments:
9 years 2 weeks ago
Licenses:

Hi, Drazen.

I think that it's caused by wrong data that Google receives from your site.
In Backend -> Components -> JomSocial -> Configuration -> Integrations you have fields mapped for Google maps.
Some of them contains some data and provide them for Google:

prntscr.com/6yq332

Try to create some dummie fields, exclude them from registration - generally try to not show them for users and map them in integrations so no additional data will be pushed... only city and country.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 weeks ago
Licenses:
JomSocial Expired

I made fields "Street" and "State" and assigned them in integrations. Now what?

9 years 2 weeks ago
Licenses:

Hi, Drazen.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 weeks ago
Licenses:

Hi Michal,

you need to set up the cron job for collecting statistic data:
documentation.jomsocial.com/wiki/Setting_Up_Cron_Job

I executed it manually from browser. now you can see the data on the map.

Regards

9 years 2 weeks ago
Licenses:
JomSocial Expired

I have cron job in Cpanel:

wget -O /dev/null " www.soundbrains.net/index.php?option=com_community&task=cron " > /dev/null

what command have you executed manually?

9 years 2 weeks ago
Licenses:

Hi,

for manually:
1. open any web browser
2. at visit this URL: www.soundbrains.net/index.php?option=com_community&task=cron

Regards

Moderators: Piotr Garasiński
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