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Edit Profile not working

10 years 4 weeks ago
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Hello,
When i click on Edit Profile or Edit Details, I am getting a weird page with no styling and design. Other pages are fine. This happens only for Edit Profile and Edit Details link.
Please help.

Thanks

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10 years 4 weeks ago
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Hi Jackson,

Could you provide me FTP access detail and Cpanel? I must have a look what error message logged at your server.

Regards,
Albert

10 years 4 weeks ago
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Hello Albertus,
Didnt know where to post the FTP details, so i sent you on message. Hope it is okay??

Thanks

10 years 3 weeks ago
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Hi Jackson,

For Site Info (FTP detail, etc) you can update it by editing your first post by using "edit" button.
I already edited for you.

For your issue, i can't find the server error logs. because this depend with your server where to put it.
Can you ask your server support? what error message for that page.

If too complicated, you can provide me your cpanel access detail. I will try to resolving your issue.

Regards,
Albert

10 years 3 weeks ago
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Hello Albertus,
Thanks for the revert...
I have added the cPanel details to my Original Post...

Thanks

10 years 3 weeks ago
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Hi Jackson,

I made local copy fro your site. I edit profile work perfectly. I still can't figure it out why your site got broken page.
Could your try to re-install your jomsocial?

but backup it first.

I'm waiting your respond again, but I still trying to figure it out the problem

Regards,
Albert

10 years 3 weeks ago
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Any luck Albertus?

Its still not working

10 years 3 weeks ago
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Hi Jackson,

sorry for late respond
It seems your hosting server is not fullfil jomsocial minimum requirement.
Please contact with hosting server by asking php version at least 5.3

Regards,
Albert

10 years 3 weeks ago
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Hello Albertus,
I upgraded my PHP version to 5.3 and its working fine now...
Thanks for all your help mate, really appreciate it.

Cheers!

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