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Not recieving mass messages

10 years 3 months ago
  • Trude's Avatar
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I sent a mass message to my members, and got the "success" message after each username. My admin profile recieved the message, but my personal profile didn't get it, and it makes me think no-one else did either.

In "mail queue" I only find the one I actually recieved.

What might be wrong, and is there any other way to find out what was actually sent? I really don't want to spam my members! :)

10 years 3 months ago
  • Trude's Avatar
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Update: I also wonder why my admin profile suddenly was logged in frontend for quite some time. I can't see which of my questions demanded such an action, and have not given the username/pass to anyone but you guys.

10 years 3 months ago
  • Chris's Avatar
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Hi Trude.

To be honest it couldn't be anyone from our support team, since the details does't seems to be valid. I just tried to login using those credentials and I wasn't able to access your back-end. So could you check if those details are correct?

10 years 3 months ago
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They were correct until I changed them. I will change them back for this question.

What about my mass mailing?

Edit: I found this in my mailbox:

Hi Trude,

David just sent you a new message.

Title:
Hi Trude

I was logged in into your account :) i want to try mass messaging but your site is a live site, so i can't do that :) Sorry :)

You can also read your new message on the site here:

/community/inbox/read?msgid=1460

10 years 3 months ago
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Hm... I'll ask David from our support team if he send this message..

10 years 3 months ago
  • Trude's Avatar
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Thank you,

still wondering about my question though?

10 years 3 months ago
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Hi Trude.

But I'm still not able to login to your back-end, and without it, debuging this problem will be only a guessing.

Moderators: Piotr Garasiński
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