Hello!

I'm experiencing a major problem with JomSocial. It seems some buttons (like the New Field or New Group from the Customize Profile + New from the Groups Categories) don't work. Nothing happens when I click them! Plus I can't edit the fields from the Customize Profile, Groups Categories or User Points.
Please advise.

Hi Florin,

Can you verify again your backend access, please? because I cant login to backend with your current account.

Hi there.

Could you check if details to access your back-end are valid? And make sure that user also have administrator rights.

Hey Chris and Dimas,

Sorry for the misunderstanding. Turns out that I actually had another pass for that user. I modified the user and pass and also test it and now it works fine.

Thank you for yout confimration Florin.. I am marking this issue as solved and closed now.

Ok now I don't get it. You tag the post as solved but from what I can see you didn't even try to log in in the back-end with the user I gave you. The last visit date was at the time I've created the user so what's going on? Of course my problem is still there because nobody even bothered to look into it.
What's going on here? Shouldn't I get real support here?

Can you check again please? you need enable jomsocial update plugin for solving this

Thank you! Now everything looks fine from my part. All the buttons work just fine

Great, then let me close and mark this thread as solved , have a great day! and if you need our further help, please feel free to create a new thread.