JomSocial ActiveGURU ActivePublisher ActiveAdAgency ActiveiSEO ActiveSocialize Active
Hi
The chat bar is working with your friends If all the 3-4 super users are a friend. Any of them can add others to the conversation by adding people in chat box
Here :
prntscr.com/i1091s
Type the name of the friend and add them.
JomSocial ActiveGURU ActivePublisher ActiveAdAgency ActiveiSEO ActiveSocialize Active
Hi
It seems you are looking for something related to support chat. As on a community, it depends on the members to whom they want to add in their chat.
In this case, you may look on the live chat platforms that work for guest and does not belong to the community. You can find chat extensions for Joomla on JED.