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external URL link in preview in a comment starts with my domain

6 years 4 months ago
  • Nick's Avatar
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Hi,
when a member adds a URL in a comment, then a preview of that page appears under the text,
eg: (check attachment )

The link of the URL in the text is fine.
eg: www.capetownsailing.co.za

But the link of the preview is not fine. It is a link under my domain sosailize.net
eg : www.sosailize.net/www.capetownsailing.co.za

that gets a 404 page not found error

How can I have
1) the preview link, linking to the correct url?
2) The 404 page auto-redirecting to home page?

Thank you

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6 years 4 months ago
Licenses:

HI, Nick.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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6 years 4 months ago
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Credentials provided.
Thank you

6 years 4 months ago
Licenses:

HI, Nick.

Thank you.
I'm sorry but I can't replicate that issue on your site.
I've tried both post and comment:
prntscr.com/hou7a2
prntscr.com/hou7o2

Also for other site:
prntscr.com/hou7xl

So this seems to work fine.

Please, note that you use outdated version of JomSocial 4.3.5 while latest version is 4.5 (soon 4.51). I recommend upgrade to latest version ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
  • Nick's Avatar
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Could you please check the comment in the stream of member "Ralph Mothes"?



How i can correct this link?

Thank you

PS: 4.3.5 version is the last version i think with old messaging system. Later versions have new chat system and all old messages disappear starting from zero messages, which is not acceptable. So until we find a solution to keep old messages in new chat, we can't upgrade. We are trapped to 4.3.5 version.

Attachments:
6 years 4 months ago
Licenses:

HI, Nick.

The only option here will be to edit this post straight in data base.
You'll need to search for it and edit that record.

As for chat - no, old messages will be imported from old system to new chat.
All what you need will be to run cron job.

The best option will be to create copy of your current site and make a test ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
  • Nick's Avatar
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  • Nick
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About new chat messages import,
1) you mean run the cron job of url 'mysite.com/index.php?option=com_community&task=cron ' ?
2) Once or several times?

Thank you

6 years 4 months ago
Licenses:

HI, NIck.

1. Yes.
2. One should be enough

I would also suggest to start with carte blanche in chat - just drop content of all chat related tables in DB.
One that in most cases old messages are... well, just old and spared, and newly created chat will have right syntax so no issues in the future.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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