Hello,
I would like to renew my subscription. I have previously subscribed to Jomsocial Pro. To renew this for 6 months, it's $99.00. I would, however, like to upgrade to supercharged, to utilize iSEO and the socialize template. Would I have to purchase a new subscription or will there be a discounted upgrade option after I renew the Jomsocial Pro license?
Thank you in interesting in our products.
I assign Billing Department staff to your inquiry.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Is not possible to upgrade an active or expired license to Supercharged because it's a package that already include a discount. What I can offer you are two options: