I purchased in the past, JomSocial Pro so I thought that the renewal for me will be US$99.00. Now it is saying that I have purchased JomSocial Standard.

Please clarify for me. I have not downloaded it because I need the professional.

Read below instructions...

Thanks

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Original Message

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From: JomSocial Forum [This email address is being protected from spambots. You need JavaScript enabled to view it.]
Sent: Wednesday, April 22, 2015 5:34 PM
To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: [JomSocial Forum] Upgrade (Pre-Sales Questions)

A new reply has been posted on the JomSocial Forum

Message Subject : Upgrade
Category : Pre-Sales Questions
Posted by : Ricardo

URL : www.jomsocial.com/forum/pre-sales-questi...25992-upgrade/127512

Message :

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Hi Seghers,

Go to this page to renew your license:
www.jomsocial.com/component/digistore/licenses

You will see 2 options:
6 months $99.-
12 months $179.-

Best regards,

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Hi Theo

I will need to get our billing person to answer this for you they will reply when they come on shift soon

when is that department might be able to solve this issue. I need to install and configure it for a presentation at 3:00pm. now is 9:30 am.

thanks.

I am still waiting for this issue to be resolved. Can someone please help me solve this problem?

Hi Theo,

You purchased a new Standard license instead of renew your expired PRO license. I just removed that order to renew your PRO license. Please check.

Best regards,