Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Profile picture upload stuck at 100%?

8 years 3 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

ISSUE SUMMARY:
Hi everyone

Users are having issues uploading their profile picture. The progressbar completes to 100 but doesn't disappear and the picture hasn't uploaded.

Any suggestions?

Attachments:
8 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Kirsten,

Please provide me the correct backend access, I cant login with your current account now.

cheers!

Attachments:
8 years 3 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Dimas

I've sent you a message.

8 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I just test it and seems everything is fine for me



thank you!

Attachments:
8 years 2 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Dimas

I did a test and it seems to work fine. That's odd, it didn't work for days...
Nevertheless, just glad it's ok...

Thanks

8 years 2 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Dimas

With the login I gave you it is indeed possible to upload profile picture as everyone in the usergroup to which the user is added, seems to be allowed to upload profile pictures. However, if I try the same with a user not added to that specific usergroup, the progressbar does stop at 100%.

Ok if I send you the details for a user not added to that group?

8 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Kristen,

Ok, please you provide me the details, also if possible provide me the screenshoot so I can understand well.

thank you

8 years 2 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Dear Dimas

The details have been sent.

Cheers

8 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Kirsten,

You have 3rd party conflict, its seems from redirect issue. Can you provide me the backend access? so I can inspect this further.

note : this backend username "Stijn Breugelmans" is not working anymore

thank you

8 years 2 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Details have been sent. Thanks Dimas, such a great help

8 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Kirsten,

Please you check again, I already fixed this.

This issue caused by menu itemId 826 which you set access for staff, I changed to "Vrijwilligers" from now, and its fine now :)

cheers!

8 years 2 months ago
  • Johan's Avatar
    Topic Author
  • Johan
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Thanks Dimas, it was driving me insane :)
Cheers mate!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW