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Users can't upload profile pictures

8 years 5 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
We had to change all rights on the server to 644 (755 for folders) because of a virus that kept coming back, no matter what we did. Everything seems to work fine, exept that users can't upload new profile pictures. I set the folder "root/images/avatar" and all contents to 777, but it still didn't change anything. Could someone help us?

Best regards,
Julian.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Julian,

You are using old jomsocial version, please you upgrade to the latest version 4.1.4

thank you!

8 years 4 months ago
Licenses:
JomSocial Expired

So, we're running the latest JomSocial and Joomla versions now, but the issue remains. Could someone look into it again?

Best regards,
Julian.

8 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Julian,

your FTP is not working, can you provide me the correct one, please?

thank you!

8 years 4 months ago
Licenses:
JomSocial Expired

I filled in the Information again. Should work now. :)

8 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Julian,

I am sorry, but its still not working for me



thank you!

Attachments:
8 years 4 months ago
Licenses:
JomSocial Expired

Yes, you entered the Joomla username and passwort in the FTP. ;) But the problem is solved anyway, since we found a error in the .htaccess which was causing the problems. Thanks!

Moderators: Piotr Garasiński
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