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GROUPS - New Photo Album and Uploading of Photos

9 years 1 month ago

#120701

Topic Author
Craig Luecke
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JomSocial Active Socialize Expired

Following these steps I am unable to create a new album and upload photos. Nothing happens. Other methods appear to work including uploading into an existing album.

1, Go to a GROUP
2. Click on the PHOTOS link under the COVER PHOTO
3. Click on the blue UPLOAD GROUP PHOTOS.
4. Modal appears on the screen. CREATE NEW ALBUM tab is highlighted.
5. Enter an album title.
6. Click the blue ADD FILES
7. Select 9 pictures and they fit on the screen but no uploading occurs. Select 20+ pictures and the modal is too tall and runs off the screen. See screen shots. Again, no uploading occurs.
8. Selecting ADD TO EXISTING ALBUM does work, however selecting too many photos and the modal is too tall for the screen.

All groups on my site are doing the same thing. fairfax2015.com/911social/photos/display?groupid=23

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9 years 1 month ago

#120710

Topic Author
Craig Luecke
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Posts: 92
Thank you received: 8

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JomSocial Active Socialize Expired

As an update, the photos finally uploaded but was extremely slow to start as compared to the other methods. Not sure if that was caused by the creation of the album or not. Other methods are extremely fast. So apparently it does work, but the creation of the album hangs.

Still have the issue of the modal running off the screen. The screenshot was after I shrunk down the browser window.

9 years 1 month ago

#120713

Topic Author
Craig Luecke
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I reported this on the beta Jomsocial site as it is doing it there as well. Would assume this will not be a confirmed bug? See the attached screenshot from the beta site

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9 years 1 month ago

#120770

Michał
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Hi, Craig.

Could you try to replicate this on our Community?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

9 years 1 month ago

#121053

Topic Author
Craig Luecke
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Posts: 92
Thank you received: 8

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JomSocial Active Socialize Expired

I was able to replicate this in the beta.jomsocial.com site. I reported this as a bug on that system.

9 years 1 month ago

#121311

Michał
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Hi, Craig.

Hmmm, I've tried on my test site according to your instructions... but I can't replicate it.
Please, watch my screencast: www.youtube.com/watch?v=NtWEUnCJMW0

Did I missed something?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

9 years 1 month ago

#122102

Topic Author
Craig Luecke
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Fresh Boarder
Posts: 92
Thank you received: 8

Licenses:

JomSocial Active Socialize Expired

According to your video you did replicate it. The uploading of a large number of photos to an album runs off the screen on the top and bottom. Starting at 2:00 in your video. In the previous 3.2 and below versions that was a scroll on the right side.

9 years 1 month ago

#122208

Michał
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Posts: 13447
Thank you received: 3689

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Hi, Craig.

But now it uses browser scrolling... I did scrolled that list in my video.

Select 9 pictures and they fit on the screen but no uploading occurs.

Also you reported that photos are not loaded... but they are...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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