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Photo upload issue (only jpeg)

9 years 8 months ago
Licenses:
JomSocial Expired

Hi,

i have some issue with uploading jpeg as a Profile photo or cover or anything else. PNG and other formate work? can somebody Help?

Thanks,
Kirill

9 years 8 months ago
Licenses:

Hi, Kiril.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

Also you entered as supported domain "my". Please, set valid domain before we provide you with support.
To change domain, post a domain change request here: www.jomsocial.com/forum/billing-issues

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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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The following user(s) said Thank You: Kirill
9 years 8 months ago
Licenses:
JomSocial Expired

Domain is test.findyourfriday.org

sorry, i post the Domain Change, sorry was a mistake. :)

9 years 8 months ago
Licenses:

Hi, Kiril.

Your domain should be: findyourfriday.org
This test.findyourfriday.org is your dev site domain.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
Licenses:
JomSocial Expired

hey,

yes for the Domain Change i post findyourfriday.org.
the subdomain was for you. :) so, you dont have to wait. :)

9 years 8 months ago
Licenses:

Hi, Kirill.

Ok, now, please edit your first post and check admin credentials to dev site... I can't log in with provided ones.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
Licenses:
JomSocial Expired

okay, done.
the user was assigned to a wrong Group. :)
should work now

9 years 8 months ago
Licenses:

Hi, Kiril.

I uploaded jpg as a profile cover... and no issues by the way: prntscr.com/4em34a
The same for profile avatar: prntscr.com/4em3bz

So what issues are you facing then? Could you elaborate? Add some printscreens?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 7 months ago
Licenses:
JomSocial Expired

just get this message, if i try to upload some jpg photos?
dont understand why. :)

Attachment Unbenannt.PNG not found

Attachments:
9 years 7 months ago
Licenses:

Hi, Kirill.

No, I still can't replicate it: prntscr.com/4ikdew

I use Chrome... what browser and operating system do you use?
Does it apply to ALL users or only to some?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 7 months ago
Licenses:
JomSocial Expired

My Setting during the issue:
IE 11
Windows 8.1 Update (Desktop), the same Setting with the surface pro 3
Situation:
I get this message, if i want to upload a Profile Picture via the button "Change Avatar" in the Profile section.
Where i can find the customizing of the upload type? Can i find this in the configuration in "global configuration" of joomla, or how it work?

9 years 7 months ago
Licenses:

Hi, Kirill.

Your settings are fine if I could upload a photo...
I also tested on IE10 (now updating my laptop to test on IE11).
But could you check on other browser? FireFox or Chrome or Opera or Safari?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Kirill
Moderators: Piotr Garasiński
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