Saw a similar thread, but it wouldn't let me post there. I saw the note about disabling the sh404sef plugin, which I did, but the problem persisted. This is a fresh install. What is the problem, and how can we resolve this? We're launching a brand new site, and this is a serious problem that needs urgent response in order to make it successful.

Hi Tony,

I can not replicate your issue. I created new album "test" and I can upload the photo normally without any issue.
I missing something here?

Regards,
Albert

Did you create that on our site, or yours? Here's the steps I'm doing:

- Going to Photos on my profile.
- Click open album and then Upload Photos.
- Click Add File and select photo.
- As soon as I select photo, before I can do anything else, the pop-up disappears and takes me to the page with the error "Sorry, the system needs a proper id to process."

However, I've discovered I'm able to upload a photo through the timeline status update.

Hi Tony,

please have a look at this video:
www.screencast.com/t/qjl8MCcNAKkg

I still can't replicate your issue. please try with other user, maybe the issue only happen with certain users. if so, could you please provide me that user access detail?

Regards,
Albert

Apparently, it's an IE issue. I tried to do it with IE and continued having the same problem (see video clip). However, it worked fine when in Chrome.

www.youtube.com/watch?v=afMHSr8Pum4&feature=youtu.be

Hi Tony,

what IE versio are you use?
I report this to developer. not sure they can't replicate it

Regards,
Albert

Hi Tony,

here the fixes:

Hi Tony,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert