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A different payment system than paypal (or authorize.net) ?

2 years 6 months ago
  • Yvan's Avatar
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Hi,

As the title suggests, is there another payment system to let the choice between the paypal solution (or authorize.net) and a traditional payment by credit card? Paypal always asks the customer to give his email address and phone number even without creating an account, which can decrease the number of payments in the end.

I thank you for your answer

2 years 6 months ago
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Hi, Yvan.

Thank you for contacting us.
No, I'm sorry, at the moment only three methods of payment are available:
- offline
- PayPal
- authorizeNet

guru.ijoomla.com/payment-plugins


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2 years 6 months ago
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Thank you Michal.
In your opinion, is it normal for PAYPAL to oblige the user to give his telephone number and email address in the payment form?
Indeed, this is not how I used paypal payments as a consumer for other merchant sites.

2 years 6 months ago
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Hi, Yvan.

I never encountered that PayPal was asking me more than email.
If they do - it means they need more information to confirm user transaction... but we can't do anything about it.
It's PayPal side - our plugin only meant to pass transaction data to PP...
If you have doubts why PayPal ask for additional user info - please, contact PayPal support.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 6 months ago
  • Yvan's Avatar
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  • Yvan
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired


Thank you Michal.
You wrote: "I never encountered that PayPal was asking me more than email."
Please, take a look at my picture in attached file.
It's a real problem cause I'm going to lose some consumers with this phone number asked.
It's why I need a more simply solution for my consumers.

Paypal say there is not another solution but I don't believe it cause I yet seen another system payment without phone number asked.
Please, help Michal ! :-)

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2 years 6 months ago
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Hi, Yvan.

This for appears when you don't have enough sources on your account and you're asked to pay using CC.
Please, make sure that you have enough sources.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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