ISSUE SUMMARY:
Hi, I want to use JS for our gaming community website so I installed it and everything was fine, till I start testing some functions like posting stuff on wall, liking things and such. Now, when I try to show user profile, this error - 0 Serialization of 'SimpleXMLElement' is not allowed - shows up. It seems that other pages in JS looking fine. You can look at first page of my JS here:
vet2016.leviweb.cz/subdom/vet2016/jomsocial
and profile page with error is here:
vet2016.leviweb.cz/subdom/vet2016/jomsocial/578-testik/profile
I have system debug and language debug turned on. I tried to solve the problem and when I turned JS Walls plugin off, profile page will work without showing user wall. So I asume, that JS Walls plugin causing this problem. I didn't alter any JS code except language file and profile page was working with same settings in Joomla before I started to testing JS functions.
Can someone help me with this please?
For the record, this isnt the domain for support here, cause I'm designing new web on other domain, and it will be moved on the right domain after.
Martin
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Ahoj Martin.
You hold a JomSocial PRO license so only ONE domain (site) is supported.
Your supported domain is: veteransguild.cz
And you request support for: vet2016.leviweb.cz. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here:
www.jomsocial.com/forum/billing-issues
After your request is accepted, please, update this thread and make sure it has "Pending Support" status.
Hi, this is really nice support. :-/
As I clearly stated in previous message. Yes, JS is not at domain
www.veteransguild.cz
because we are using this domain for hosted website by Enjin. You can check the domain, no JS there and no Joomla. So I cant use this domain, so I'm using my personal domain for development this website. So I'm not using JS anywhere else and after website will be ready, I will move this website on domain vet2016.leviweb.cz to the domain
www.veteransguild.cz
so JS will be only on this domain. But I'm now in development stage and because some things (like PAID JS Component) are not working correctly, I'm not possible to move website to our main domain. Because veteransguild.cz is hosting our current website which I want to replace by Joomla.
I really don't understand. I've paid for JS, I want to use it, but support here is worse than for some free stuff for Joomla. :-(
BTW, I was translating whole JS to the Czech language and wanted to give the translation for free. But this is big disappointment and now I don't even know, if I will be able to use JS on this site.
HI, Martin.
There is no reason to complain on our support... yet ;)
I noticed that domain is different than registered and field Test/Development Site in credential box is empty.
You see, we answering dozens of tickets a day. Also - sometimes - we pass thread to other support member. First what we do is to check credentials box.
All necessary information should be there.
When I saw empty fields with no comment - support was not refused but just on hold.
And my answer was standard answer in case when domain is different with no comments in credentials box.
So, please, pay attention to forms provided during issue reportings. We're always eager to help.
I apologize if you fill disappointed.Next time just explain your case in credentials box.
But lets, back to your issue - in certain page you may have only ONE activity stream - loaded from core component or with JS Wall module. You can't display both of them on the same page as you'll experience issues (script conflict). So JS Wall is recommended to use on pages where is no activity streams (so not at frontpage, event, group and profile pages).