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fatal error downloading members

9 years 3 months ago
  • Alan's Avatar
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  • Alan
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I have over 12000 member and i'm trying to export to csv but only 2000 downloaded
and the following error was in the download after the last record

<b>Fatal error</b>: Maximum execution time of 30 seconds exceeded in <b>/home/tivoli12/public_html/libraries/phputf8/trim.php</b> on line <b>49</b><br />

9 years 3 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Alan,

please you try to increase the value of max_execution_time, max_input_time, memory_limit and post_max_size from php.ini to the bigger size

thank you

9 years 3 months ago
  • Alan's Avatar
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  • Alan
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hi
where will i find the php.ini file?

9 years 3 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Alan,

For that you should discuss with your hosting provider, because that is coming from sever setting.

anyway, for another solution maybe you can try this extensions.joomla.org/extensions/extensi...port/cc-juser-export

thank you

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