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facebook login there is an undefined error

6 years 7 months ago
  • Jorge's Avatar
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  • Jorge
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hello now there is a problem in facebook login there is an undefined error the key and secret are ok all should work can u have a look?

6 years 7 months ago
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HI. Jorge.

Thank you for contacting us.
This button doesn't seems to be an riginal JS FB login button.
It should look and be placed like this: prntscr.com/gs77j9
Did you customized it?
If yes, please, roll back your changes and check again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 7 months ago
  • Jorge's Avatar
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  • Jorge
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hello not at all i did not touch it i just added the credentials to the admin that is it and is not working

6 years 7 months ago
Licenses:

HI, Jorge.

I assign developer to take a look.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jorge,

I get this error "This IP can't make requests for that application."

Seems your server can't access any IP from Facebook address, please you check again and ask it to your sys-admin

thank you!

Moderators: Piotr Garasiński
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