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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Post Impounds messages on Facebook does not work

9 years 7 months ago
Licenses:
JomSocial Expired

Posting articles on Facebook is not working. When logging in using Facebook login dialog, the message "This allows the app to post on Facebook." Where is the error?

9 years 7 months ago
Licenses:

Hi, Jens Richter.

How can I enter your Community to test that issue?
Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 7 months ago
Licenses:
JomSocial Expired

Hello Michal,

i have updated to version 3.2.1.5, but the problem is also.

I have edit my first entry, but the domain is www.oekolinxx.de

Thanks, Alexander

9 years 7 months ago
Licenses:

Hi, Jens Richter.

You hold a JomSocial pro license.
It means that only ONE domain is supported.
Your supported domain is: 3-Visionaere.de

If your domain is wrong you can post a domain change request here:
www.jomsocial.com/forum/billing-issues
But you need to have valid reason to change e.g domain name typo.

Please, update your thread when domain change will be accepted.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 7 months ago
Licenses:
JomSocial Expired

Hello,

the support-Domain is updated. Can you solve the Problem now?

9 years 7 months ago
Licenses:

Hi, Jens Richter.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 6 months ago
Licenses:

Hi Jens,

I confirmed this is a bug. please wait for the fixes.

Regards,
Albert

9 years 6 months ago
Licenses:
JomSocial Expired

Hi,

when the update is available?

Greetings, Alexander

9 years 6 months ago
Licenses:

Hi Jens,

if the bug has been fixed, I will give the patch for you. sorry for waiting, this bug still on queue at our developer.

Regards,
Albert

9 years 6 months ago
Licenses:

Hi Jens,

please setup your facebook API. put "publish action" item at status and review.

Regards,
Albert

Moderators: Piotr Garasiński
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