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6 years 6 months ago
  • Danny's Avatar
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  • Danny
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This don't work, you see it on the screenshot but i removed my license number so nobody can see it :)

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6 years 6 months ago
Licenses:

Hi, Danny.

Thank you for contacting us.
When I type in your license number ******326 it's saved... but no information is acquired.

Please, make sure that cURL library is installed/enabled on your server: documentation.jomsocial.com/wiki/JomSoci..._System_Requirements

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
  • Danny's Avatar
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  • Danny
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JomSocial Active

I ask my hosting and this is what i got:

curl
cURL support enabled
cURL Information 7.52.1
Age 3
Features
AsynchDNS Yes
CharConv No
Debug No
GSS-Negotiate No
IDN Yes
IPv6 Yes
krb4 No
Largefile Yes
libz Yes
NTLM Yes
NTLMWB Yes
SPNEGO Yes
SSL Yes
SSPI No
TLS-SRP Yes
Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, ldaps, pop3, pop3s, rtmp, rtsp, scp, sftp, smb, smbs, smtp, smtps, telnet, tftp Host x86_64-pc-linux-gnu SSL Version OpenSSL/1.0.1t ZLib Version 1.2.7 libSSH Version libssh2/1.4.2

6 years 6 months ago
Licenses:

HI, Danny.

Okay.
I pass this to our developer for additional check.
I'll update you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Danny
6 years 6 months ago
  • Danny's Avatar
    Topic Author
  • Danny
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  • Fresh Boarder
  • Posts: 87
  • Thank you received: 1
Licenses:
JomSocial Active

Thank you Michal ;)

6 years 6 months ago
Licenses:

Hi, Danny.

Please, contact with your hosting support and ask them to help you activate allow_url_fopen = On.
After this it should work fine.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Danny
6 years 6 months ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 87
  • Thank you received: 1
Licenses:
JomSocial Active

Problem is fixed.... Thank you very much!

Attachments:
6 years 6 months ago
Licenses:

HI, Danny.

Great to hear that ;)
Cheers!

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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