Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Would you mind provide me backend and FTP access, please? I will help you to update jomsocial, to update private topic please follow this
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
Hi Dimas,
Thank you very much for your interest in my question! I appreciate your time.
I am really not comfortable providing admin and FTP access to my server. Would you mind instead please tell me the steps to follow to upgrade from JomSocial 4.3.4 to 4.4.3? I tried Extensions|Manage|Install|Upload-Package-File without success. Is there a better way?
Actaully the installation is easy, you can install jomsocial like you install / upgrade common joomla extenstions.. on latest package version we have bigger file size, so you need increase php configuration post_max_size to 10M.
If you still have the issue, I need inspect this issue further.