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Lost access to the top-bar in administrator page

7 years 4 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:

I lost the access to the top-bar in administrator page. I cannot access System,User, Menus, Content, Components and Extensions. Can I got the access back to my account? I still can access the side- tool bar that has dashbords.
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Attachments:
7 years 4 months ago
Licenses:

Hi, Yehuda.

Thank you for contacting us.
Actually... this issue is not related in any way in JomSocial... you should rather post on forum.joomlal.org.
This seems to be Joomla! misconfiguration - you disabled Admin menu module :)

You should browse under this URL:

your-domain.com/administrator/index.php?option=com_installer&view=manage

or:

your-domain.com/administrator/index.php?option=com_modules

And just enable it. It's called Admin Menu or Administrator menu. If you removed it you need in modules manger switch to Backend and recreate it assigning to "menu" position.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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