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missing create new group button missing

8 years 2 months ago
  • Mike's Avatar
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ISSUE SUMMARY: After upgrading to 4.1.6 my create new group button went missing for registered users it only shows for admins


STEPS TO REPLICATE:
1 login as registered user
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
8 years 2 months ago
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Hi, MIke.

Those this issue apply to patriots1776.com?
Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

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8 years 2 months ago
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By this response I take it you didn't read my notes at the bottom. I CANNOT CHANGE MY WEB ADDRESS IN THE MY ACCOUNT BACK END.

So I put the correct address in the notes at the bottom

8 years 2 months ago
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Hi, Mike.

In opposite :) I read it.
That's why I asked.
You see, hold JomSocial Pro subscription. That means only ONE domain may be supported.
Your supported domain is: patriots1776.com
No other domain (site) may be supported unless you post a supported domain change request here: www.jomsocial.com/forum/billing-issues

But be aware that you can't switch supported domain back and forth - we register every change and after you change to third domain... no another change will be made.

So in order to receive support domain - please post a supported domain change request first ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 2 months ago
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My apologies I did not know that.

8 years 2 months ago
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Hi, Mike.

No, problem ;) Domain was changed - now just edit your first post and provide working credentials.
Post when it's done.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 2 months ago
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Done, I also fixed the administration login issue.

8 years 2 months ago
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HI, Mike.

A lot of files seems to be modified: i.imgur.com/FMCqGBX.png
Did you customized them?
I noticed that "Create group" button is visible but only for SU.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 2 months ago
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The only files I moded were the GB language, templates css, custom css and social toolbar

8 years 2 months ago
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Hi, Mike.

Hmmm, there it seems that something is wrong with your installation.
Could you install Akeeba backup and made a site copy? I'll try to reinstall JomSocial.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 2 months ago
  • Mike's Avatar
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Can I fix this by reinstalling all these files separately?

8 years 2 months ago
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Doing a droplet dark up right now

8 years 2 months ago
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Did a droplet backup of the entire site.

8 years 2 months ago
Licenses:

Hi, Mike.

I installed Akeeba Backup and also did site copy.
Now after re-installation button appeared :)
i.imgur.com/bVXSB7T.png

Please, check if other things are also fine.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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