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RENEWAL AND CHANGE OF SUPPORTED DOMAIN

8 years 5 months ago
Licenses:
JomSocial Expired Socialize Expired

ISSUE SUMMARY: Hi. Im about to renew my jomsocial pro account. But the registered domain (for support purpose) is not longer in use. Im still wanting to renew for a whole year, but I need to know if after renewing could I have the option to change to a new domain that Im using now and it would be the one where I would need the support.

Is that posible?

Thank you.

Regards

Rolando


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EXPECTED RESULT
BROWSER

8 years 5 months ago
Licenses:

HI.

Yes, this will be possible. Just follow this steps:

1. Renew your subscription
2. Post supported domain change request here www.jomsocial.com/forum/billing-issues
3. Specify to what domain you want to change.

We'll change it for you.

- Instead of saying: 'it's not working', explain the problem in detail.
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