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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

remove ijoomla

8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

i want to replace the ijoomla guru logo and name with my name and logo below is the url

peopla.ae/peopla/index.php/en/component/users/?view=login

8 years 8 months ago
Licenses:

Hi.

You posted URL to login form... where's that logo mentioned?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
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8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

i mean i have to change the name of ijoomla guru where ever it is used and also i want to create something like below url
www.gbes.com/store/products/leed-green-a...-demand-webinar.html
can you please check and help me?

8 years 8 months ago
Licenses:

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

i need your help to create can you please help me to create something dummy for me so i can replicate it and add further courses>?

8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

I am still waiting for your reply please respond its urgent i am stuck in creating such pages.

8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

hello as per your given video i create quizes but is shows blank why are you not replying any of my messages this is vip support is all about?


Attachment 01.jpg not found



Attachment 022.jpg not found



Attachment 03.jpg not found

Attachments:
8 years 8 months ago
Licenses:

Hi, Faizan.

You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: peopla.ae
And you request support for: websitedesigninginuae.com. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

Also it seems that you didn't added content to units...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

Request accepted, your supported domain is now: websitedesigninginuae.com/peopla/.

can you help me out now?

8 years 8 months ago
Licenses:

Hi, Faizan.

Yes. Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

admin details updated kindly check and take action

8 years 8 months ago
Licenses:

Hi, Faizan.

You must select the proper number of questions when you create the quiz, if you edit the quiz you will see an option named Select up to: and here select the number of questions that you need to show and for this two was 1 and we change to 5

prntscr.com/876mhs

Also there was end date set for this quiz so I removed it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

can you please check one more thing i dont want pdf download option can you please disable this?

8 years 8 months ago
Licenses:
JomSocial Expired GURU Expired

also can you please check the attach screen short i want profile layout like this after login can you please help me to achieve this?

Attachments:
Moderators: Piotr Garasiński
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