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Jomsocial backend - 404 error - Category not found.

8 years 10 months ago
  • Paulo's Avatar
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  • Paulo
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After update the Joomla Core from 3.4.1 version to 3.4.3 version, the jomsocial backend stop works and don't load anymore. The page display.the 404 error - Category not found.

8 years 10 months ago
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Hi Paulo,

I can access jomsocial backend at your site:



FYI: current jomsocial 4.0.8, please upgrade it. and php memory_limit at your server its to low. please increase it to 1024

Regards

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8 years 10 months ago
  • Paulo's Avatar
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  • Paulo
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  • Posts: 73
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

How do you access the backend of jomsocial? From what URL?

When I click in Modules -> Jomsocial, the page doesn't load.

8 years 10 months ago
Licenses:

Hi Paulo,

from joomla backend > components > jomsocial
but strange, sometime 404 sometime not.

did you already tried to re-install it?

because your memory limit is too low.

Regards

8 years 9 months ago
  • Paulo's Avatar
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  • Paulo
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  • Posts: 73
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Licenses:
JomSocial Active Socialize Expired

The memory limit of php is 2048Mb now.

I don't understand how can I reinstall the Joomsocial.

Can you help me with that? The joomla is updated and the jomsocial backend stop.

Many, many problems... Oh my gosh :)

Thank you again, Albertus.

8 years 9 months ago
Licenses:

Hi Paulo,

sorry for late respond. becuase your site is a live site. I dont dare to make any changes that visible to fronted users.
for re-install:
please goto joomla backend > components > ijoomla installer > click override at jomsocial section.

for temporary, you can access jomsocial backend by using this URL
https://[side domain]/administrator/index.php?option=com_community&view=configuration&cfgSection=site

seem the error only at jomsocial dashboard. after re-install/override the issue still happening, I need to turn on debug at from php config. but the debug message will visible to frontend users. its ok? I need your permission first.

Regards

Moderators: Piotr Garasiński
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