Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Auto unassignment of users from usergroup

9 years 1 month ago
  • anand's Avatar
    Topic Author
  • anand
  • Offline
  • Junior Boarder
  • Posts: 101
  • Thank you received: 0
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Hello There,

ISSUE SUMMARY:
We have Jomsocial 3.2.1.5 installed in Joomla 3.4.1 in the local xampp server.
We came across the issue that users are getting unchecked from the usergroups to which they are assigned to.

From some of forums( www.worldofcoder.com/question/17532/how-...appear-randomly.html ) I got to know the bug is in JomSocial..

Can you please tell me the solution for this.

RESULT:Users get auto unchecked from user group
EXPECTED RESULT: Users should not be auto unchecked from user group
BROWSER: Latest firefox, chrome

thanks,
Anand

9 years 1 month ago
Licenses:

Hi, Anand.

This is not JomSocial but Joomla! bug. We reported it here: github.com/joomla/joomla-cms/pull/5144
So I'm sorry but it's not up to us fixing it as it resides in Joomla! core.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
  • anand's Avatar
    Topic Author
  • anand
  • Offline
  • Junior Boarder
  • Posts: 101
  • Thank you received: 0
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Ok Michal,

Thanks a lot for response. We will check into that


Regards,
Prasanna

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved