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How to reset image / avtaar of user

9 years 1 month ago
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engineeringwall.com/index.php/community/1335-andrew-ahn/profile

The member inage is not coming-- I want to reset it...

How can this be done?

Regards
Saurabh

9 years 1 month ago
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Additionally - I am seeing -- images are missing of some members....

even you can see in member module on home page

9 years 1 month ago
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Hi, Saurabh.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
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even image of super user missing...

any updates ..

9 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

I suggest you reset the user manually, login as super user in frontend, go to profile who has broken avatar, click options->change avatar->remove avatar.. you should do this one by one.

I am not sure why this issue happens, but I think from old issue from very old Jomsocial version.

thank you

9 years 1 month ago
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can u plaese share the url the default avtaar so I can upload it....

there are more then 100 users to be changed.........

Additionally I have added
Kometo commenting system -
Upgraded joomla
Added two kunena plugins
Updated Docman plugin



can that have influence....

9 years 1 month ago
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I can see that all users who have not uploaded the pic............ and have default pic are teh profiles.. whoose pic is missing...

Can u please see ...If default pic is on the server ?

9 years 1 month ago
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Latest update
I found image missing in backend of jomsocial Theme designer > profile>

of Male and undefined...

I found male image from this url www.jomsocial.com/components/com_communi...le.png?ts=1427206122 and uploaded the same

but could not find undefined one...
for the time being i added same...
if you can please provide me the pic of undefined one... I will add the same

bUt just wondering - how these images got deleted...
I dont have ftp and I cannot access...on my own.........

9 years 1 month ago
  • Dimas's Avatar
  • Dimas
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I am not sure why the photo already deleted, its really weird.. well, did you fix it? because I checked the avatars are filled on your site

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