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When Upgrader to JomSocial 3.2.1.4 SC Login Dropdown menu not showing

9 years 8 months ago
  • Razlie's Avatar
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  • Razlie
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When i upgrade to the latest version of jomsocial SC Login dropdown menu not working. If you click on other menu say home the SC Login dropdown can be used..Please refer to the image.

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9 years 8 months ago
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HI, Razlie.

Please, provide me URL where I can see that issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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9 years 8 months ago
  • Razlie's Avatar
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www.yayasanbankrakyat.com.my ... Login as admin n click on Komuniti.

9 years 8 months ago
Licenses:

Hi, Razlie.

I'm sorry but you're holding JomSocial PRO license. It means that only ONE domain is supported.
Your supported domain is: 5r.com.my
You request support for: yayasanbankrakyat.com.my

You may request domain change here: www.jomsocial.com/forum/billing-issues
But you need a valid reason e.g domain name typo.

Consider to buy a Developer license to add more domains to support: www.jomsocial.com/products/products/4-di...social-developer/215

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
  • Razlie's Avatar
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  • Razlie
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JomSocial Expired

Ok I already message the billing and they says they gonna make the changes. Can you look for the problem

9 years 8 months ago
Licenses:

Hi, Razlie.

Please, update this thread when domain change will be done.
Remember to change status of this thread from "Pending Customer" to "Pending Support".

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
  • Razlie's Avatar
    Topic Author
  • Razlie
  • Offline
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Licenses:
JomSocial Expired

Ok the support domain have changed ... Also I just realised that the jomsocial menu not working.. edit profile .. photos all not working...

Can you have a look

9 years 8 months ago
Licenses:

Hi, Razlie.

As for SC Login you'll have to contact with their developers. We don't support their extension., this is their job ;)

And your links issue: it's caused by menu misconfiguration. You created JomSocial frontpage/home menu few times. So system takes the one wit lower menu item ID. So when your in Bahasa language all links direct to JomSocial pages but use menu item ID of JomSocial frontpage taken from English menu... and as you enebled Bahasa... all English pages can't be displayed and you'' have 404.

Solution for this is: Create ONLY ONE Jomsocial fromtpage menu item with language set to ALL. Then use menu aliases in language menus and point to previously created JomSocial frontpage (language ALL) menu item.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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