Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Error 500 - String Could not be parsed as XML

9 years 8 months ago
  • Poub's Avatar
    Topic Author
  • Poub
  • Offline
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 1
Licenses:
JomSocial Active

Hi,
I use Jomsocial on different sites and in different versions 3.0.5.1 and 3.2.1.3 Joomla 2.5.24 and I get the same error 500 error 500 "String Could not be parsed as XML" when I want to access the configuration.
"Update Jomsocial" plugin is disabled

Thank you for your help
Regards

The following user(s) said Thank You: amandeep
9 years 8 months ago
Licenses:

Hi, Poub.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

What configuration you mean? In front- or backend?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
  • Poub's Avatar
    Topic Author
  • Poub
  • Offline
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 1
Licenses:
JomSocial Active

Thank you for your reply,

To answer your question, it is the configuration backend joomsocial
I have seen several posts on the subject, so it seems that is a problem for many users.

Monitor, profiles, Groups, Events, Photos, Videos, Applications, Tools, Help : It's OK
I checked all the links in the backend, the only one that leads to this error page is: configuration

Finally, sorry, but I do not provide access to the administrator section information. Hoping you can give me a solution without such access.
Regards

9 years 8 months ago
Licenses:

Hi, Poub.

Ok, then try this: www.jomsocial.com/forum/installation/196...omsocial-admin#99761

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved