Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Errors after updating to latest version

9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

Hey support, this ties back to this initial error but was asked to start a new post. all of the credentials can be accessed via this earlier post: www.jomsocial.com/forum/installation/161...splural-after-update

Problem: i update to the latest version and now our templates do not load properly. We currently have a default rockettheme template and then a yootheme template assigned to certain jomsocial pages. Now after the update it is auto forcing default template of rocketheme on all pages.

Problem: also we notice that we cannot post a comment on the activity stream now on the home page after update.

Please give it a try and you will be able to reproduce this.

Thanks

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I just check this, the jomsocial home page seems working great also I can post the status as well..

Please let me know if you still get the problem.

thank you

9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

Hey sorry we mean to comment on the status of someone else's

When you click on comment nothing happens, the url of link shows sitename.com/# when you hover over the word comment too.

Also what about the first issue, template issue?

Thanks a lot!

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I just check this and seems working fine too for me..

Attachments:
9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

What browser are you using? I just tried with chrome and firefox and both will not work.

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

I am using chrome..

9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

This is strange, could you please try to comment on that last 2 item in the stream. the testing one and the one saying Hao Ly visiting item,,,

Thanks

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

HI Hao,

I just commented the status "Testing" from "Hao"..

9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

Hello, are you available to do a skype screen share real quick? this option still seems to be on my end and when i try with a different laptop for some reason...

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Hao,

I get it, this issue come from if I comment in home page,, but if I comment in jomsocial page everything is working fine..

9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

ahh yes! that is exactly the issue, I cannot reply as well.

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Hao,

I found something wrong with your stream module, can you provide me the FTP access, please? so I can inspect this issue further.

thank you

9 years 11 months ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

FTP has been provided and updated from the first post.

Thanks

9 years 11 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Hao,

I am sorry for delay answer, this is valid bug, please you try apply the patch from here for fixing this issue www.jomsocial.com/forum/installation/164...le-js-v3-2-0-4#85395

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW