Unable to access admin backend JS 3.2.04

Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Unable to access admin backend JS 3.2.04

10 years 1 week ago

#82688

Topic Author
Edfel
Offline
Fresh Boarder
Posts: 55
Thank you received: 4

Licenses:

JomSocial Expired Socialize Expired

Hi:

Well, my fault. I initiated JS 3.2.0.4 Upgrade and due to something I had to solve I forgot to press the green rectangle to complete install. Now I am unable to access admin backend. Weird but it happen.

Worst is that I uninstalled JS so I can not log into front end neither....

What I can do?

Thanks in Advamce.

Edfel

p.d.
This happen at other website I have.

10 years 1 week ago

#82690

Albertus
Offline
User is blocked
Posts: 3296
Thank you received: 2582

Licenses:

Hi Edfel,

could you please provide me your Cpanel and FTP access detail for me? and make sure your administrator user at Site Info is correct.
I need that for debugging your site.

that credential information can put at Site Info Form, by edit your first post at this topic.

Regards,
Albert

10 years 4 days ago

#83381

Topic Author
Edfel
Offline
Fresh Boarder
Posts: 55
Thank you received: 4

Licenses:

JomSocial Expired Socialize Expired

Hi:

I restored from Akeeba backup, site up and updated to 3.2.05.

Thanks.

Moderators: Piotr Garasiński

Notice

Support Forum

Unable to access admin backend JS 3.2.04

Licenses:

Licenses:

Licenses:

Join 180,000 websites creating Amazing communities

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere