Installation problems - JomSocial Forum

Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Installation problems

10 years 4 days ago

#79005

Topic Author
Kamil
Offline
Fresh Boarder
Posts: 3
Thank you received: 0

Licenses:

JomSocial Expired Socialize Expired

Hi,

I want to install JomSocial on my local machine (win xp). I installed xampp and newest joomla (3.2.3). Then following installation guide I installed iJoomla installer. After that when I was trying to open iJoomla Installer from the menu after a long time I received error (error screen in the attachement). I read on you site that it is possible that the installer has errors so I started installing Jomsocial (3.2RC3) without installer. Istallation was successfull but my joomla administration page started to work extremaly slow. Additionally there was an error shown when I clicked JomSocial Dashoboard (error2 in the attachement). I thought maybe there are configuration options that I can change to make Jomsocial work faster. I chose Configuration/Site and I received another error (error3 in the attachement). I thought maybe Jomsocial 3.2 still needs some time before it will not have bugs so I installed version 3.1.1. I had the same problems: really slow administration page, errors. Then I downloaded joomla 3.2.0 and installed Jomsocial 3.1.1 on it. The same problems. Could you please tell me why I have those errors and why Jomsocial is working so slow? I increased php.ini memory_limit to 1024Mand post_max_size to 4096M but it still did not help. I am installing it on my local computer so I am not able to provide credentials to my online page.

Regards,
Kamil

Attachments:

10 years 4 days ago

#79010

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Cześć Kamil.

Notices are not error but... well, notices :)
They should not influence JomSocial performance.
Do you have cURL enabled in your localhost?
Try to disable errors display and turn off developer mode for Joomla!

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

10 years 4 days ago

#79017

Topic Author
Kamil
Offline
Fresh Boarder
Posts: 3
Thank you received: 0

Licenses:

JomSocial Expired Socialize Expired

Czesc Miachal :D,

cURL is enabled. The last screen shows error not notice. Still problems with speed.

10 years 4 days ago

#79041

Topic Author
Kamil
Offline
Fresh Boarder
Posts: 3
Thank you received: 0

Licenses:

JomSocial Expired Socialize Expired

Hi again,

I found out what is the problem with last error. Probably I cannot make a call from the local network.
<HTML>
<HEAD>
<TITLE>Network Error</TITLE>
</HEAD>
<BODY>
<FONT face="Helvetica">
<big>
<strong></strong>
</big>
<BR>
</FONT>
<blockquote>
<TABLE border=0 cellPadding=1 width="80%">
<TR>
<TD>
<FONT face="Helvetica">
<big>Network Error (tcp_error)</big>
<BR>
<BR>
</FONT>
</TD>
</TR>
<TR>
<TD>
<FONT face="Helvetica">
A communication error occurred: ""
</FONT>
</TD>
</TR>
<TR>
<TD>
<FONT face="Helvetica">
The Web Server may be down, too busy, or experiencing other problems preventing it from
responding to requests. You may wish to try again at a later time.
</FONT>
</TD>
</TR>
<TR>
<TD>
<FONT face="Helvetica" SIZE=2>
<BR>
For assistance, contact your network support team.
</FONT>
</TD>
</TR>
</TABLE>
</blockquote>
</FONT>
</BODY></HTML>

I believe the same happens for iJoomla installer. It would be nice to see an error instead of "String could not be parsed..."
The last thing is speed... I will test it later on prod env and then if the speed will be the same as now I will write another post.

Thanks for your help!

Moderators: Piotr Garasiński

Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW