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WSOD in backend after login

10 years 2 weeks ago
  • Iliya's Avatar
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Hi!
Unfortunatly, there is no errors in apache2 error.log file.
I changed error log level to "debug" and have rebooted apache2. After I got WSOD severel times.
error.log:
[Tue Apr 15 14:49:31 2014] [notice] caught SIGTERM, shutting down
[Tue Apr 15 14:49:32 2014] [notice] Apache/2.2.22 (Ubuntu) PHP/5.3.10-1ubuntu3.10 with Suhosin-Patch configured -- resuming normal operations
[Tue Apr 15 14:49:32 2014] [info] Server built: Jul 12 2013 13:37:10
[Tue Apr 15 14:49:32 2014] [debug] prefork.c(1023): AcceptMutex: sysvsem (default: sysvsem)

You see, it haven't anything new after reboot...

10 years 2 weeks ago
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Well, in access.log I see:

85.143.113.4 - - [15/Apr/2014:15:01:47 +0200] "GET /orthom_joom/administrator/index.php?option=com_admin&view=sysinfo HTTP/1.1" 200 293 " 46.226.106.158/orthom_joom/administrator...m_admin&view=sysinfo " "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.116 Safari/537.36"

10 years 2 weeks ago
  • Dimas Tekad Santosa's Avatar
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that is access log, what I need is error log.... also can you make sure the display error in php.ini is on? please you contact your sys admin for helping troubleshoot this issue

10 years 2 weeks ago
  • Dimas Tekad Santosa's Avatar
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Hi,

maybe this is another solution... I suggest you try to clean install joomla and jomsocial in your test site as well.

10 years 1 week ago
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Hi, Ilya.

I have another clue. Take look on this article and check your php.ini settings: www.phoca.cz/documents/16-joomla/336-how...g-php-errors-on-site

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 week ago
  • Iliya's Avatar
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Hi, Michal!
I already did all from this article. But there is nothing new in error.log or in backend.

There's another problem on this forum. I can't see new messages. I can see it only from mail or then I touch reply button (I see last 6 posts in this case)

10 years 1 week ago
  • Iliya's Avatar
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Well, I installed fresh joomla and then jomsocial. Error is still there!
You can see:
46.226.106.158/tavrio.ru
admin login and pass is the same

10 years 1 week ago
  • Iliya's Avatar
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Well, I installed curl on server and after than it seems that it helps. I'll need to check it more precisely.

But I think that it is error in jomsocial core.

9 years 11 months ago
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Hi, Iliya.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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