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10 years 3 months ago
  • Tim's Avatar
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  • Tim
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New Users can not register. I am launching the site this week. It appears to coincide with the latest patch form JomSocial. Site is hgspaa.com. Click the "It's Free" button in the image and try to register and you will see the problem.

Thanks

10 years 3 months ago
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Hi, Tim.

This issue is caused by your template (Gantry) so it is not JomSocial issue
Please switch template to default Protostar and you'll see that issue is gone.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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10 years 3 months ago
  • Tim's Avatar
    Topic Author
  • Tim
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  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Expired

That seems to be the issue. Thanks for the quick reply.

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