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10 years 3 months ago
  • Liam's Avatar
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  • Liam
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Hi Support,

I am having a few issues detailed in the attached file:

1. Profile / friends dropdowns not showing
2. Logout going to 404
3. Options not displaying

Thank you in advance for your help.

Attachment Capture_clubbing_central_issues.JPG not found

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10 years 3 months ago
  • Eric's Avatar
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Hi,

I've checked your site and it seems that the dropdowns work fine. As for the redirect to a 404 page after logout, I've configured the jomsocial redirect plugin to point to your homepage upon logout or wrong login.

Attachment ScreenShot2014-01-16at3.08.14PM.png not found


Attachment ScreenShot2014-01-16at3.08.21PM.png not found



Checked on both Google Chrome and Firefox browsers.

Thanks.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements: bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job: bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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10 years 3 months ago
  • Eric's Avatar
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One more thing,

The fact that those dropdowns don't look great and that the text isn't contained is caused by your custom joomla template which overrides JomSocial's css. Please consult that templates developer to correct that.

Thanks.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements: bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job: bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

10 years 3 months ago
  • Liam's Avatar
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  • Liam
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  • Posts: 6
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hi Eric,

In Chrome i can see the menus just fine however in firefox i still can not see them.

I have turned off all add-ons also as i thought maybe one of them was the problem.

I would really appreciate any help you can give me on this

Thank you,
Liam

10 years 3 months ago
  • Liam's Avatar
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  • Liam
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Thank you for pointing that out to me - i am guessing a edit to the language file will correct this.

Thanks again
Liam

10 years 3 months ago
  • Eric's Avatar
  • Eric
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Licenses:
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Hi,

Could you try on a default Joomla template?

Thanks

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements: bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job: bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński
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