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Avatar problem

1 year 4 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

I am using jomsocial and Guru
In Guru comments I cannot see my jomsocial avatar
I see a default avatar of Guru instead.

Could you let me know how to fix this.

Attachments:
1 year 4 months ago
Licenses:

HI.

Thank you for contacting us.
As avatars are loaded from Kunena - please, check if Kunena displays JS avatars.
If not, please, check your Kunena configuration/integration with JS.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 4 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

The Avatar I uploaded is visible in Kunena....it is not seen in Guru.

1 year 4 months ago
Licenses:

HI.

Thank you.
I assign Guru developer to investigate this issue further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 4 months ago
Licenses:

Hi,

The stundet image is not from Guru or Kunena extension, that icon is from student gravatar. The code for it is something like this:
$url_image = " www.gravatar.com/avatar/".md5 (strtolower(trim($user->email)))."?d=mm&s=40";
components\com_guru\controllers\guruTasks.php file
I will create a ticket for this issue and maybe for the next version, we will do some changes for students comment icons.

Kind Regards,
Alin

Moderators: Piotr Garasiński
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