I've got some essential problems at the very beginning of the testing stage.
In case of a non-logged person who goes into the menu> Skills:
1. a blue bar is displayed, which reads "Free for members. When I click on "Enroll now", log as a Registered User, the "Enroll now" button is still there. Once I've clicked on it once again, a redirect loop appears and I cannot log out or do anything.
2. When I go on Guru as one of the Registered Users logged in JomSocial, no "Enroll now" or "Take this course" button is displayed. When I go on Guru site as another user from the same group - Registered - there is still no "Enroll Now" or "Take this course" button, but I have access to all the course parts (just like a Super User)
when I go on VascoSo (JomSocial component), I cannot see any profile settings (including i.a. notifications, logout), so there is no way to log out, or a false message is displayed that I am logged in (both cases occur)
3. Having entered the menu>Skills: I click as a non-logged person on "Take this course. When I try to log in, a "No such user" message is displayed, but when I try to register (on Guru) it suggests that such a user has already been added.
Our main goal is for each user to buy access to a course or enter the respective promo code.
Can you help me?
Thank you for contacting us, this issue already assigned to Guru Developer, he will answer this asap on monday
Your students (guru users) must log-in and register via Guru registration page, if they are registered via JomSocial, they will need to comlete the Guru profile too. After that, they will be able to enroll to Guru coures.
What you said above is not really the answer to our question. But, to put the things in order, we would like to explain that in our case
Alin Dinca wrote: if they are registered via JomSocial, they will need to comlete the Guru profile too.
We have already been waiting for you answer quite long. When are you going to solve this problem? It is clear that this problem is very fundamental and crucial for us to continue testing your software.
Looking forward to your answer.
We did some tests and is like that:
#1. Course were set as free for Members but the Lessons were set as Free for Guest - that way the guest can see them
#2. There should be set a price for plans - there was no price so the Registered can't buy the course. When you set it Free for some categories you should have a price for plans that will be applied for the rest of users. I added a price there and now Buy Now appear.
Please test again and let me know.
Thank you for trying to solve the problem
But it is true only for the exact moment when you were looking at the problem. We were trying different settings, and we have left them that way by accident. But maybe in this case you are right.
Alin Dinca wrote: #1. Course were set as free for Members but the Lessons were set as Free for Guest - that way the guest can see them
#2. There should be set a price for plans - there was no price so the Registered can't buy the course. When you set it Free for some categories you should have a price for plans that will be applied for the rest of users.
I tried to log in with Joomla login/registration form but this doesn't work. I logged in your site via JomSocial pages, with Margo account, I added in cart - How to use Guru - course, added "gwozdzing" promoicode, click on recalculate then Checkout, I was redirected to "My Courses" page then if I access that course, I can see available all course lessons.
Please let me know if this is not the real issue and if I can replicate the issue in other mode.
We checked it once again after your answer with a new user and it didn't work. After two days without any attempts to access the courses, another new user managed to get access to the courses as you suggested in your e-mail. After that "success" the problem is back: we cannot provide any new user with access to courses again. We've created many new aliases of our e-mail box to test access, but each new user can register and log in, but the process collapses at the stage of checkout. - see the whole problem in post no. #175983.
What we propose for you is to create three new users and check access for them one by one. Because the access can work for one user only, but not for more than one. We don't want to bother you any more, so please specify the time by which we will get the solution to the problem.
Unfortunately I can not replicate the issue, I created three students - user_test_1, user_test_2 and user_test_3 and for each student, I logged with that account, I can click on "Take This Course", I was redirected to cart, I added that promocode, clicked on Recalculate button then Checkout.
A new free order was created and I can access the course lessons.
I was able to replicate the issue.
Please, watch my video: www.youtube.com/watch?v=DhTOSzaJ3kw