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Installation Problem Ver. 5.0.6

1 year 5 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

When i try install the software, i recive this error:

Si è verificato un errore.
1054 Unknown column 'guru_turnoffbootstrap' in 'field list'



Can you help me?

Joomla version 3.7.2 - Jomsocial installed

Attachments:
1 year 5 months ago
Licenses:

Hi, Massimiliano.

Thank you for contacting us and reporting this issue.
I assign developer to investigate this issue further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: massimiliano
1 year 5 months ago
Licenses:

Hi, Massimilian.

Please, edit your first post, you'll find a switch under main text field.
Click on it and provide your site backend credentials.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: massimiliano
1 year 5 months ago
Licenses:

Hi Massimiliano,

I guess that something went wrong at install and that way you got that error. But, if I fix that missing column I am afraid that a new other column is missing and so on... so my advice is to send me website database access and I will do a full fresh install (if this was a fresh install of guru).
In this way I can be sure that all tables are good and you can properly use the component.
Please send to This email address is being protected from spambots. You need JavaScript enabled to view it. database details and I will address this issue.

Thank you,
Alin

1 year 5 months ago
  • Yvan's Avatar
  • Yvan
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  • Posts: 16
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

I have exactly the same problem.

1 year 5 months ago
  • Yvan's Avatar
  • Yvan
  • Offline
  • Fresh Boarder
  • Posts: 16
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

Dear Michal,
I have exactly the same problem (1054 Unknown column 'guru_turnoffbootstrap' in 'field list').
I have to work with it so I am waiting for an answer.
I thank you in advance.
Regards

1 year 5 months ago
Licenses:

Hi guys,

Please send me website FTP and database access, I need to see what is causing this issue as is a new one and was never reported in the past! You can safe send me website data to This email address is being protected from spambots. You need JavaScript enabled to view it. and I will be back with a solution asap.

Thank you for your collaboration on this one!
Alin

1 year 5 months ago
Licenses:

Here is a patch attached, should be added, replace the existing one here:
administrator\components\com_guru\models\guruinstall.php

Thank you,
Alin

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The following user(s) said Thank You: massimiliano
1 year 5 months ago
Licenses:
The following user(s) said Thank You: massimiliano, Yvan
Moderators: Piotr Garasiński
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