ISSUE SUMMARY: Hello, the statistic module are ready but the counter in the group are not ready.

look on my attachments. The module shows the correct count, the group counter not ready


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Hi,

I cant access your site, can you check again? or provide me the correct URL.

well, that stats is for all photos on group and profile photos. Have you checked it?

thank you!

The correct URL from my site is shows under "Enter all the domain names you'd like to install this product on, separated by comma:".

URL linked to my page. Counter in new croups wrong.

Ni Nico,

I still cant see your backend URL www.jomsocial.com/index.php?option=com_k...d=31268&mesid=151322 , can you update your first post, and put the correct backend URL under "Miscellaneous"?

thank you

Check this post: www.jomsocial.com/forum/billing-issues/3...ng-url-please-change

the correct backend URL shows in the first post: misc informations.

URL now correct.

The link is right. All groups Photo counters count wrong. They count down high and other times.

Hi Nico,

Let me explain this.. seems you dont understand with the stats module

the image 001.jpg is all count images on your system
the image 002.jpg is the count images on your own profile

this is different

thank you!

Group shows wrong Counter.

Hi Nico,
Would you mind provide me cpanel / phpymyadmin access?

thank you!

Here the access informations under: Misc Information
Enter any other information we may need in order to speed up our support (ie: phpMyAdmin, cPanel, etc.):

well, the count photos is fine..

Yes i am sure. For Example: Group Alina have 145 Albums with 8367 photos, but the Counter from the group shows 367 photos.