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Email notification about New Group Discussions is not sent

8 years 7 months ago
  • Poteto's Avatar
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  • Poteto
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An email notification about New Group Discussions is not sent.
When I create a new discussion.

A checkbox is checked at New Group Discussions in User Email & Notifications.

There is no message in Monitor >> Mail Queue.

Joomla 3.4.3
Jomsocial 4.0.9

Best regards

8 years 7 months ago
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Hi, Poteto.

Please, read this: www.jomsocial.com/forum/groups/26550-no-...replt-to-discussions

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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8 years 7 months ago
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Hi,

I unzip and put it at:
/components/com_community/libraries/notification.php

but the problem is not fixed.
No mail is sent, and there is no message in Monitor >> Mail Queue.

Would you please tell me what I have to do next?

Best regards

8 years 7 months ago
Licenses:

Hi, Poteto.

Please, provide us correct information about your site backend.
I've tried to use information that we already gave... but they doesn't work ad they confuses us.
What's the backend URL?
And are htaccess credentials correct? For which URL?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
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I'm sorry but my mistake.

I rewrote that mistake on Site Info.

Please check again.

Best regards

8 years 7 months ago
Licenses:

Hi, Poteto.

Hmmm, are you sure htaccess credentials are correct?
After I type in or paste user name or password, login prompt is displayed over and over again.
Can't get in.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
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Hi,

Please access again.

I have disabled a htaccess login temporarily.

Best regards

8 years 7 months ago
Licenses:

Hi, Poteto.

It seems that your site have more issues that just no group discussions notifications. When I try to check menu configuration in backend: prntscr.com/8enpu2

When I login at frontend: prntscr.com/8enq46

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
  • Poteto's Avatar
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  • Poteto
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JomSocial Expired

Hi

>It seems that your site have more issues that just no group discussions notifications. When I try to check menu configuration in backend: prntscr.com/8enpu2

The issue above is fixed.
I disabled some plugin for about security.

>When I login at frontend: prntscr.com/8enq46

I add a frontend URL in Site Info.

After I changed above, I confirmed there is still problem about the subject.

Please check both again.

Best regards

8 years 7 months ago
Licenses:

Hi, Poteto.

You didn't enabled... new discussions notification in Backend -> Components -> JomSocial -> Groups -> Group configuration: prntscr.com/8eorqn

Enable it and notifications will be sent ^^.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
  • Poteto's Avatar
    Topic Author
  • Poteto
  • Offline
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  • Posts: 99
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi,

I enabled that and notifications was sent.

I'm very very sorry.

Moderators: Piotr Garasiński
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