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Group's "New Member Joined" email notification acts as if missing language file?

9 years 2 months ago
  • Jeff's Avatar
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  • Jeff
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Using JS 3.2.1.6... When a new member joins a group, a notification email is successfully sent to the group admin. However, it's as if the language file is missing when it creates the content for the message. This is what is literally sent in the email...
subject = COM_COMMUNITY_GROUPS_EMAIL_NEW_MEMBER_JOINED_SUBJECT
content = COM_COMMUNITY_GREETING
COM_COMMUNITY_GROUPS_EMAIL_NEW_MEMBER_JOINED

Here is what exists in the com_community.ini file:
; Groups
COM_COMMUNITY_GROUPS_EMAIL_NEW_MEMBER_JOINED="%1$s joined your group, %2$s \n\nTo view the group, follow the link below:\n\n <a href=_QQQ_{url}_QQQ_>{url}</a>"
COM_COMMUNITY_GROUPS_EMAIL_NEW_MEMBER_JOINED_SUBJECT="\n%1$s joined your group, %2$s ."
COM_COMMUNITY_GROUPS_EMAIL_NEW_BULLETIN_SUBJECT="{group} group announced: {announcement}"

Why doesn't the code get replaced by the actual text?

Also, when I do a search in the Language extension manager in the Joomla backend, none of the phrases come up in the search results.

Any ideas? This feature didn't work right in 3.1.2.4+ either.

- jeff

9 years 2 months ago
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Hi, Jeff.

I searched for those phrases in language override and I was able to see results:

prntscr.com/66lcw0
prntscr.com/66lcyf
prntscr.com/66lczu

I saw your issue in mail queue...

I'll need to check few files on your server but FTP credentials you provided give me:

Response: 500 OOPS: vsftpd: refusing to run with writable root inside chroot()
Error: Critical error
Error: Could not connect to server

Please, check them.


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9 years 2 months ago
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I just edited my original post to include updated FTP credentials.

That's really weird, because I couldn't get those language strings to come up in the search results. At any rate, the email messages still have the actual code strings, rather than the intended text.

Also, I cannot seem to assign a user to a group in the backend either.

9 years 2 months ago
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Hi, Jeff.

I was able to login to FTP.
Could you upgrade my access rights in Joomla! to super user?
I need to be able access global configuration.


- Instead of saying: 'it's not working', explain the problem in detail.
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9 years 2 months ago
  • Jeff's Avatar
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I upgraded your "Software Support" account to Super User.

9 years 2 months ago
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Hi, Jeff.

Thanks.

Unfortunately, even if error reporting is enabled, no error is displayed. Make sure that you have configured error reporting on your server properly.
Check if you have this lines in your php.ini:

error_reporting = E_ALL & ~E_NOTICE
error_reporting = E_ALL & ~E_NOTICE | E_STRICT
error_reporting = E_COMPILE_ERROR|E_RECOVERABLE_ERROR|E_ER… _ERROR
error_reporting = E_ALL & ~E_NOTICE

I think a developer needs to take a look here.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jeff
9 years 2 months ago
  • Jeff's Avatar
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Ok, I'll have to get our host to add this to our php.ini file, since I don't have access to that. This will likely take 1/2 day since it's the middle of the night here.

9 years 2 months ago
Licenses:

Hi, Jeff.

Ok, no problem. We need to have just any error notice to know what could be wrong.
Please, update this thread when it will be done.
Make sure that thread has "Pending Support" status.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Jeff's Avatar
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Just confirming that the string has been added to my php.ini file.

Regards,
- jeff

9 years 2 months ago
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Hi, Jeff.

Still no error is displayed.
I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Jeff's Avatar
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  • Jeff
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Licenses:
JomSocial Active

Thank you.

9 years 2 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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please you contact your hosting provider, the error output still doesn't show

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