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Frontend : Blank page when clicking link to create Bulletin and Discussion

9 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi there,

Sorry to come back so quickly with another problem.
I was testing features to make sure my users don't get problems and I noticed that for a group I can't create a bulletin nor a discussion, either as a group owner or as an administrator => I get a blank page.

The URL is for example :
announcement : https://www.hivsaloon.com/en/community/groups/addnews?groupid=4
discussion : https://www.hivsaloon.com/en/community/groups/adddiscussion?groupid=4

I looked in the forum and tried :


I use
  • JS ProfileType 4.0.16 for JomSocial 3.2.1.5, to limit the permissions
  • Socialize template
  • kunena forum : 3.0.1

/administrator/components/com_community/views/configuration/view.html.php is the only file modified ( to solve my previous problem)

Attachments:
9 years 4 months ago
Licenses:

Hi.

I'm sorry but I can't see the issue you described under links you provided:
prntscr.com/5h2l94
prntscr.com/5h2li4

What steps do I need to take in order to replicate that issue?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,


I found what setting makes the bug appears... user must be something else than Free Member in JS ProfileType.

So, I don't know if it's related to your component, or the integration with JSPT :-/

I changed your account to be a Site Administrator in JS ProfileType, just like my account and that makes the bug appear

Normally, Free Members and Donators shouldn't be allowed to post announcement in a group
only association and site admin may

and it's the opposite now. I looked at the ACL-Rules, disabled "Disallow bulletin creation" rule but no change.
Cleaned the cache etc...

9 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

I debugged on my local test server, and I get a strange fatal error on these pages only :

[15-Dec-2014 14:59:03 Europe/Brussels] PHP Fatal error: Cannot redeclare class Mobile_Detect in /Applications/MAMP/htdocs/hivsaloon/modules/mod_ads_elite/fields/ismob.php on line 12


It seems to be somehow related to the Ads Elite modules I'm using and those modules are Public, everybody see them.

Disabling those allow the addnews page to display normally for a site administrator but free members can still post an announcement.

I'm also going to contact the JS ProfileType support and Ads Elite support because there is some weird interactions in here

9 years 4 months ago
Licenses:

Hi.

Result is still the same for me - no blank page:
prntscr.com/5h3583
prntscr.com/5h35ek

If you still have this issue - just pass me access to account where I could see it.
Edit your first post and add credentials to "Miscellaneous" field.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:
JomSocial Expired Socialize Expired

No blank page anymore. I patched Ads Elite and it works again.

The Mobile_Detect class was responsible, because loaded twice, and that is a fatal error.

Moderators: Piotr Garasiński
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