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Event details not clickable

8 years 2 weeks ago
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ISSUE SUMMARY: not possible to click on event details, no reaction


STEPS TO REPLICATE:
1. create event
2. click on details
3. doesnt work
4
5
RESULT
EXPECTED RESULT
BROWSER

8 years 2 weeks ago
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Also the loading time of the button global notifications is very long... see screenshot please

Attachments:
8 years 2 weeks ago
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Hi, Joachim.

You hold a JomSocial PRO license so only ONE domain (site) is supported.
Your supported domain is: trader4charity.com
And you request support for: intranet.trader4charity.de. I'm sorry but as it is a different domain (site), support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo).
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

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The following user(s) said Thank You: Joachim
8 years 2 weeks ago
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Thank you Michael, the domain is now updated... with intranet.trader4charity.de

User jomsocial is active with given password.

Kind regards

Jo

8 years 2 weeks ago
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and Michal...

one more problem... we have a closed community, just for our members.
But when people upload any images, video or something else. Content is visible also by direct link from outside.

Can this be changed please... thank you!

8 years 2 weeks ago
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Hi, Joachim.

1. This issue seems to be caused by 3rd party js script... I need to investigate it further. Please, upgrade my access to SU.

2. I'm sorry but I can't confirm that. After I click on global notification icon modal window shows up after about 2-3 seconds.

3. There is a way to lock it.
You need to create a hidden menu (menu that is not assigned to any module) and create inside menu items that link to Profile, Friends, groups, Photos, Videos and Events. Then set those menu items to Registered.

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8 years 2 weeks ago
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Hi Michal,

thank you for your fast replay.

New User with SU:

<removed for security reason>

i need to make new one as our ldap login doesnt accept to change the group.

2. ok... i think thats from my browser than... will check with another too
3. thank you, i will try like this...

Have a great day!

Jo

8 years 2 weeks ago
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Hi, Joachim.

Please, check those credentials as I can't login to backend.

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8 years 2 weeks ago
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Please try again <removed for security reason>

8 years 2 weeks ago
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Hi, Joachim.

Result is the same: i.imgur.com/00FrMVA.png

Is URL correct?

- Instead of saying: 'it's not working', explain the problem in detail.
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8 years 2 weeks ago
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Hi, Joachim.

Also, please, EDIT your first post and provide credentials there.
If you post them in your answer EVERYONE could see it.
Only credential box is safe...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 2 weeks ago
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yes url is correct....

hmmm

i made new user and i wrote the credentials at the first post...

Thank you ;-)

8 years 2 weeks ago
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Hi, Joachim.

Now it's fine ;)

As for access for registered only. You did it well in "Jomsocial Hidden:
i.imgur.com/YdYEq5w.png

Now take a look at this URL: intranet.trader4charity.de/index.php/bil...lbum.html?albumid=49 it's locked for non-registered users.

So just do the same for Friends, Videos, Groups and Events (use ALL Videos page etc.)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 2 weeks ago
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yes Michal, great thank you for the advice...i will do so... could you find the other problem?

Best wishes and have a good week ahead!

Jo

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