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How to add new event? I am not able to go into frontend.

8 years 2 months ago
  • Teresa's Avatar
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  • Teresa
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ISSUE SUMMARY: I have to add new event but I couldn't. I have go through the documentation many times but couldn't understand that how to add new event.


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

8 years 2 months ago
Licenses:

Hi, Teresa.

No server found: i.imgur.com/MLr7Uik.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
  • Teresa's Avatar
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  • Teresa
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Hey Michal

The correct domain is the7thhappiness.com/ and admin url the7thhappiness.com/administrator . Please check this one.
In domain list, it is not correct domain. Kindly let me know also how to update the domain in Domain drop down list.

Regards

8 years 1 month ago
  • Teresa's Avatar
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  • Teresa
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Licenses:
JomSocial Active

Is anybody there to help me?

Kindly let me know also how to correct the domain in Domain drop down list as it is the7thhappiness.com/ not 7thhappiness.com .

Regards

8 years 1 month ago
Licenses:

Hi, Teresa.

I apologize for delay - I had one day off.
Before we could proceed, you need to post a supported domain change request as I see that it's seems to be incorrect.

Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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