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Creating events does not work

8 years 3 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
creating new Events not possible

STEPS TO REPLICATE:
1 login on frontpage
2 try to create event - after save - no event existing
3
4
5
RESULT no event
EXPECTED RESULT Event created
BROWSER all

8 years 3 months ago
Licenses:

Hi, Alexander.

Please, specify on which your site you experience that issue.
Then edit your first post and provide credentials to that site ONLY (you may remove other information in Miscellaneous field).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
Licenses:
JomSocial Active

Hello Michal !

Look to the Misc Information field - all infomations are there .

Alex

8 years 3 months ago
Licenses:

Hi, Alexander.

Hmmm, there is something wrong with your Joomla! instalaltion.
Settings in backend are not reflected on fronted.
I disabled Joomla! SEF: i.imgur.com/GVBsAkY.png
But URLs are still in SEF in frontend: i.imgur.com/1ySihCe.png

Your issue is caused by SEF error. Events URLs are used without final parameter as event ID and name: i.imgur.com/FhBUm0y.png

Do you use any SEF related components on your site?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
Licenses:
JomSocial Active

Hello Michal !

We use only Joomla SEF for this site. I changed the permissions on the config - now you can change the settings for sef and non sef. After that i disactived now the cache and deltete tthe permantent cache - Try it now .

8 years 3 months ago
Licenses:

Hi, Alexander.

Ok, now I know what is the issue here.
Events are created but:

- they are created twice
- they are created without eventid (eventid = 0)

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
Licenses:

Hi,

do you made any customization at jomsocial files or database?
because created event always having 2 attendees.

Regards

8 years 3 months ago
Licenses:
JomSocial Active

no customization- original jomsocial and database. We try not to change to much - to not have problems later with updates.

8 years 3 months ago
Licenses:

Hi,

super strange. could you please re-install your jomsocial?
and I need to make your site copy to my local server. I need to doing deep debugging purpose, it will damaging the site.
thats why need to create local site copy.

I need your permission first.

Regards

8 years 3 months ago
Licenses:
JomSocial Active

Hello Albertus !

I created a clone of the site - so you can take over this site url for testing - if you want to recover the site I created a freeze of the site - so you can recover it - if you login for phpmyadmin you can change to tools - Wiederherstellungspunkt - Erstellten Wiederherstellungspunkt einspielen / löschen - wiederherstellen you can recover the site.

8 years 3 months ago
Licenses:

Hi,

please give me time for this issue.

Regards

8 years 3 months ago
Licenses:

Hi,

Please check it. not sure why at some database tables there are no index field. are you did import the table manually?
I re-add the index field at events table. so the events works for now

my suggestion. please uninstall jomsocial, but you need to delete all tables with prefix jos_community_.

Regards

8 years 2 months ago
Licenses:
JomSocial Active

Hi !

I tried to create events and i think the problem is fixed. Great.

We migrated the an old Jomsocial to the newest version and imported this manually - right.

If i follow your suggestion and uninstall jomsocial + delete all tables with prefix jos_community I will loose the content - that is what I don´t want.

Moderators: Piotr Garasiński
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