Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Private event notifications - from links you can't open event

8 years 6 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

Thanks, we didn't see this fix from you.
Please can you give us the lines of code for this? We have so many patches in our files we can't put in new files easily.

Thanks a lot

8 years 6 months ago
Licenses:

Hi, Susan.

Please, next time just use diff tolls.

components/com_community/views/events/view.html.php line 1132 change this:

if($event->unlisted && !$event->isMember($my->id)){

to this:
if($event->unlisted && !$event->isMember($my->id) && !$event->getUserStatus($my->id) == 0){

components/com_community/controllers/groups.php line 2302 change this:
if($group->unlisted && !$groupModel->isMember($my->id, $group->id)){

to this:
if($group->unlisted && !$groupModel->isMember($my->id, $group->id) && !$groupModel->isInvited($my->id, $group->id)){


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 6 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Michal,

Thanks for this.

Please can you recommend the software tool for checking for changes, so that I can tell our developer....

Thanks a lot!

8 years 6 months ago
Licenses:

Hi, Susan.

lmgtfy.com/?q=diff+tool

Try first one from the list :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Susan
8 years 5 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

Thanks. The guest now goes direct to the event page when they click on the link in the notification email.

However, instead of seeing 'RSVP' on the event cover they see 'Request invitation'. This cannot be right! The user is confused as they can't work out how to RSVP the event. They need to be able to RSVP from the event page.

[I know you said 'User that has invitation (and is not an attendee yet) still will have displayed "Request invitation" as this is displayed to every user that is not an attendee', but that was when the user couldn't open the event......now the user is on the event page, to which they are invited.

This situation is also inconsistent with other events such as events in private groups, open events. If you are invited to an event in a private group and you click on the link you don't see 'request invitation' you see RSVP!

Thanks

8 years 5 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

Also, on the 'All events' list the guest sees 'Request Invitation' even though they are invited to a private party. They should see 'RSVP' or 'Going/Not going' like they do for any event that they are invited to......

Currently, the guest receives notification of an invitation, opens the event from the link, sees 'Request Invitation', and gets confused as they can't reply on the event page. Next they click 'Events' and see the event on their 'All Events' list, but they also can't reply there.

As the event is private they can only see the event because they are already invited. So they should not see 'Request Invitation' but RSVP/Respond.

This is illogical and confusing and a bug!

Expected Outcome:
You should only 'Request Invitation' for an event you are not already invited to. This is both on the Event page and on the All Events list.

8 years 5 months ago
Licenses:

HI, Susan.

Thank for clearing this out. Could you for a proper report for this? Just follow this form:

STEPS TO REPLICATE:
1
2
3
4
5

RESULT

EXPECTED RESULT

It will be much easier report this to our developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

A guest is invited to an 'invitation only/private' event. They click on the link in the notification email and they are taken to the event page. However, instead of seeing 'Respond/RSVP' on the event cover, they are asked to 'Request Invitation' and they can't respond! The user is confused as they can't work out how to RSVP the event. They need to be able to RSVP from the event page.

Also, on the 'All events' list the guest sees 'Request Invitation' instead of 'Respond', even though they are invited to a private party. They should see 'RSVP' or 'Going/Not going' like they do for any event that they are invited to....

STEPS TO REPLICATE:
1 user x sets up private event and invites user Y
2 user Y clicks on the link in notification email and goes to event page
3 User Y sees 'Request Invitation' so they can't reply
4 User Y goes to All Events and also sees 'Request Invitation' rather than Respond.
5

RESULT Guest cannot respond to this event from event page or from All Events. They are confused as they were invited!

EXPECTED RESULT Guest is invited to a private event and expects to be able to respond. They must see Respond/RSVP on the Event Cover and All events list.

8 years 5 months ago
Licenses:

Hi, Susan.

Thank you, I'm passing it to our developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
Licenses:

Hi, Susan.

Alex can't replicate this on JomSocial 4.1.3:

www.dropbox.com/s/3s3a7reaal2z20m/Screen...%2014.03.20.png?dl=0

Did you tried your steps on latest version of JomSocial? or still on outdated.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

we are still on older version because of trying to get all extensions to the same version....

Please can you give a fix for the earlier version.......we are on 4.0.9 and will move to 4.0.10 soon hopefully, but not to 4.1 yet (shame)

Thanks a lot!

8 years 5 months ago
Licenses:

Hi, Susan.

Oh... that's why Alex couldn’t replicate that...
I'm sorry but not.... we don't provide fixes exclusively for old version... especially if it's fixed in current one.
There are too many differences between 4.1.3 (current) and 4.0.9. I'm sorry but this can't be done that way...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW