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500 Error When Editing an Event is Attempted as the Super User

9 years 11 months ago
Licenses:
JomSocial Expired

Jomsocial 2.6.1 is currently installed on Joomla 2.5.20. Okay, I know that I am running an older version of Jomsocial. But I will ultimately upgrade it to Jomsocial 3.x.x. (which I already have a license) within three months. But due to a heavy traffic by the users within at least two months, I cannot upgrade it to the newest version right now.

The problem is that, whenever I (the super user) or a user try to edit an event, the following error message show up:
"500 - DateTime::__construct(): Failed to parse time string (-1-11-30) at position 5 (-): Double timezone specification" Please see the attachment at the end of this message.

Can somebody help to fix this issue? My users cannot change their event avatar or edit the events because of the error. I am not sure what causes the issue. Your help will be greatly appreciated.

Attachment 500-DateTime____construct_Failedtoparsetimestring-1-11-30atposition5-_Doubletimezonespecification.pdf not found

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9 years 11 months ago
Licenses:

Hi, jayshops.

You are using outdated and unsupported version of JomSocial.
Please upgrade to latest JomSocial -> 3.2.0.5.
Check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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9 years 10 months ago
Licenses:

Hi, Jayshops.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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